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Employment

Monkey Joe’s is looking for outgoing individuals who like to work with kids. We offer a fun work environment and a team of diverse people. If you are interested in working at Monkey Joe’s, apply on-line for one of these positions:

Open Positions


Position: Team MemberView Details  


Description

If you love working with kids, then we have the job for YOU!! We are MONKEY JOE'S , the super fun-filled indoor inflatable party and play center for kids ages 12 and under and we are currently looking for FUN, ENERGETIC, HIGHLY MOTIVATED individuals who LOVE kids to join our team!!!

Start Immediately!

No experience needed - We will train you!!

Job Summary: This position is responsible for overseeing activities of the play area and assisting where needed with scheduled parties.

Summary of essential job functions:

1) Monitor guests and promote safe play.

2) Assist Party Coordinator with any party setup, clean up, party plans, etc., as directed by the Manager, Key Holder or Lead

3) Responsible for transactions in Point of Sale System as directed by the Manager/Key Holder and/or Lead

4) Responsible for daily cleaning of all areas

5) Monitor and ensure compliance with jump capacities, children are wearing socks and wristbands at all times and that all safety policies and procedures are being followed

6) Assist with concession areas and other areas as directed by the Manager/Key Holder/Lead

Experience

Minimum requirements:

1) Clean appearance!

2) Knowledge of hospitality or education a plus.

3) Positive, outgoing personality a MUST!

4) Ability to multi-task.

5) Sense of urgency and ability to respond to a fast-paced environment.

6) Efficient at problem resolution.

7) Strong customer service skills!

8) Ability to follow set guidelines and procedures.

Must be available to work weekends!

Part time and full time positions are available. This is a permanent position.

Salary commensurate with experience.

We are located in Sterling, Virginia near Dulles Airport.

We do not have access to the Metro. Must have reliable transportation!

Hours

Part-Time
Hours will vary

Apply Now

Position: ManagementView Details  


Description

We are Northern Virginia’s award-winning birthday party venue for kids 12 and under! We have been voted the best of NoVA 2 years in a row; an accomplishment we are very proud of and a tradition we strive to continue! Our focus is to create raving fans every single day and our management staff is key to making that happen. Our ideal candidate is a high energy, motivated, organized individual who can relate to both kids and adults and can lead our team to victory on a daily basis. As the person in charge you will handle a variety of situations every day that will fully utilize your good judgment, customer service and management skills as well as your creativity and leadership abilities. Tact, discretion, and good judgment are required to maintain positive relationships with co-workers, guests, and vendors. The ideal candidate will be focused on meeting sales and marketing goals while maintaining a fun and exciting environment for our guests. You will be the face of Monkey Joe’s to the community and need to be the epitome of “Grace under Pressure” when needed.

Job Duties: Job duties include but are not limited to:

Assume store responsibilities when the Managing Partner is not present.
Supervise staff to ensure they are performing job duties as prescribed in their training and adhering to all store policies.
Lead by example
Maintain a professional appearance at all times.
Provide outstanding customer service to all customers/resolve customer concerns
Operate a point of sale management system.
Be knowledgeable of all facets of Monkey Joe's day to day operations.
Communicate sales and marketing initiatives to staff
Manage parties and walk in play.
Merchandise concession area and arcade redemption area.
Keep center organized, clean, and presentable for business daily.
Responsible for the safety of all customers in the facility.
Schedule and interview potential applicants for new employment.
Provide employee training when necessary
Evaluate employee performance.
Recruit, interview, and hire stellar people who will go above and beyond for our guests
Provide initial and ongoing training and development for a team of approximately 30
Be on the sales floor constantly to coach team members and ensure guests are having an outstanding experience
Maintain brand, safety, and cleanliness standards while follow operating procedures
Oversee food and beverage operations to ensure standards are met consistently
Manage inventory to reduce waste and ensure stock is at proper levels
Additional duties as assigned

Experience

Qualifications:

HS Diploma required.
Experience in customer service industry, preferably family entertainment, hospitality, or food service.
Experience working with kids and motivating teens
Proven track record of providing outstanding customer service
Not afraid to roll up your sleeves and do whatever needs to be done
Passionate about creating outstanding customer service experiences
Detail oriented with a proven history of managing costs and achieving sales goals
An organized go-getter with excellent oral and written communication skills
Excellent verbal and written communication skills
Outstanding time management

Hours

Must have a flexible work schedule and must be present during busiest times. Weekend hours are required.

Apply Now