How about decorations?
Sure, but please make sure you can take home any decorations that you bring in. We often have other parties scheduled after yours. Silly string, confetti, and streamers delay the room being ready and an additional cleaning fee
may be assessed for these types of decorations.
Do you have balloons?
Yes we do and you can purchase them in our concessioon area or let your party planner know at the time you make your reservation.
Do you have Ice Cream?
Yes, we have Ice Cream. Place your order when making your reservation.
Birthday Food Policy:
Can I bring in my own food?
You can always bring your own cake, but other outside food and beverages are not allowed.
Who serves the food?
You serve, we clean up. If you bring your own cake, don't forget the candles, matches, and a cake knife.
When do I put my food order in?
We need a final head count 72 hours prior to your party in order to make sure we have it there on time. If you need to make adjustments after the final count, just be aware that the timing of delivery might be a little off.
DEPOSITS & RESERVATIONS
We must have a valid credit card in the host’s name on file. A 50% Deposit is required to place your reservation. No checks please.
Deposits are refundable up to 30 days before your party. You are always welcome to reschedule 1 week prior to your party, provided that we have the date & time available.
We will need a final head count 72 hours prior to the party, so we can make any necessary adjustments on the packages. At that time, the rest of your balance will be run. No exceptions please.
If at the time of the party you have more kids than your final headcount, there will be an additional $10 per child fee.
