What is the age limit for my kid to play at Monkey Joe's?
Only kids 12 years-old and younger are permitted to play on the equipment. We have a Mini Monkey Zone, a separate play area for toddlers 3 years-old and younger. For the safety of your kids, we do not allow anyone over 12 years-old to bounce or play at Monkey Joe's.
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How long can my kids play at Monkey Joe's?
Your kids can stay and play as long as they would like during your local Monkey Joe's hours of operation.
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Can we walk-in and play any time?
Yes, you can walk-in and bring your kids to play at any time during your local Monkey Joe's hours of operation.
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As an adult, can I play in the Monkey Joe's play areas?
For the safety of your kids, we do not allow teenagers and adults to play on any of the jumps, slides, and obstacle courses. You are welcome to assist kids 4 years-old and younger in the play areas, but you may not bounce or play.
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What is the SACCS Safety Access Child Control System?
Safety is our top priority. In order to provide a safe environment for your kids to play and for your peace of mind, we have created a "Safety Access Child Control System" (SACCS).
Our SACCS includes:
- Properly trained staff
- Certified jumps with safety mats at all jump entrances and exits
- Video monitoring and identity bracelets that tell us who is in our play areas
- Age appropriate play areas with separate jumps for toddlers, 3 years-old and younger and kids 2-12 years-old
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Is outside food allowed at Monkey Joe's?
No, we do not allow outside food or drinks at any Monkey Joe's location (except for dietary reasons). We do have a concession area with a variety of refreshments for you and your kids.
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Are there group or discount rates?
Yes, we offer group rates for daycares, religious organizations, moms group play dates, camps, school groups and other large parties. Please contact us for more information.
We also offer a Frequent User Card that reduces the price of regular admission, up to 40 percent. However, this is only available to walk-in customers and does not apply to groups. The cost of the frequent user card is $60.00
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What is a Frequent User Card and how do I get one?
You can get a Frequent User Card from your local Monkey Joe's location. Your card can be used for walk-in play, reducing the price of regular admission up to 40 percent. See store pricing. This card cannot be applied for groups.
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Can I order food in advance for our kids or group?
Yes, contact your local Monkey Joe's in advance for pizza and other concession items to be ready when you arrive or when you want to have lunch.
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Are socks needed to play at Monkey Joe's?
Yes, all kids are required to wear socks in the play areas. If your kids do not have socks, we have them available for purchase at our concession area.
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Can we book a party at our local Monkey Joe's location?
Yes, we have a reservationist at your local Monkey Joe's who can assist you in booking your party or you can book online.
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What is Swisher Hygiene?
In all locations, Monkey Joe’s has committed to sanitizing all inflatable surfaces by Swisher. The service is intended to reduce exposure to germs and cross-contamination for all who visit and play at Monkey Joe’s, making it a cleaner environment than public playgrounds, schools, daycare centers and amusement parks. Swisher applies an OSHA-approved, FDA-certified solution that is completely safe for human contact but that kills more than 99.9 percent of commonly encountered germs. The formulation has been engineered to deliver residual germ killing power for a minimum of seven days, ensuring that each Monkey Joe’s location is effectively covered from one weekly service to the next. The application is performed after hours by expertly trained technicians.
If you did not find your answer please feel free to contact us.
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